6 Key UX Metrics Explained

So, you've designed and developed an app. You like it, your designer likes it, and your mom tells you she likes it. But then the feedback from the real users starts coming in, and it's mixed. How do you know who's right? Maybe that one user is just being mean? Or your mom is lying to make you feel better? Maybe it all comes down to subjective preferences? Good news: it's not. You can adopt a data-driven approach and measure if the app's design is actually good. So today, we'll discuss usability metrics. Please like, subscribe, and hit the bell button if you find this video useful. • How to Create a Design Brief in 6 Steps – https://www.youtube.com/watch?v=cuY6dxJsGGQ&t=303s • Measuring the Intangible. Usability Metrics – https://www.eleken.co/blog-posts/usability-metrics • 9 Key SaaS Metrics You Should Track to Ensure Your Business Is Doing Great – https://www.eleken.co/blog-posts/9-key-saas-metrics-you-should-track-to-ensure-your-business-is-doing-great • UX Design KPI Examples: Learn How to Measure User Experience – https://www.eleken.co/blog-posts/ux-design-kpi-examples-learn-how-to-measure-user-experience Check out Instagram for loads of Information on SaaS business: https://www.instagram.com/elekenagency/ Check out Eleken's blog, where we share our product design wisdom: https://www.eleken.co/blog/main And make sure you're subscribed to stay updated with my latest videos. Contact Us • Website: https://www.eleken.co/ • Instagram: https://www.instagram.com/elekenagency/ • Facebook: https://www.facebook.com/eleken.agency • LinkedIn: https://www.linkedin.com/company/eleken #usabilitymetrics #uxmetrics #usability #uxdesign #measuringusability #eleken 00:00 – Intro 00:36 – Usability metrics 01:10 – Success score 02:57 – Number of errors 04:29 – Task time 05:38 – Efficiency 06:22 – Single Ease Question (SEQ) 07:22 – The System Usability Scale (SUS) 07:59 – Why care about usability metrics?