View the interaction between patients and OSF HealthCare Mission Partners as they employ effective AIDET communication.
AIDET stands for acknowledge, introduce, duration, explanation and thank you. You can learn more about AIDET communication at the One OSF portal page below.
https://econnect.osfhealthcare.org/sites/OneOSF/News/Lists/One%20OSF/DispForm.aspx?ID=127&RootFolder=%2Fsites%2FOneOSF%2FNews%2FLists%2FOne%20OSF