In episode 8 of Amplifying Technicians, host Taylor Watterson, PharmD, PhD, assistant professor at the University of Illinois Chicago Retzky College of Pharmacy, steps away from the traditional interview format to reintroduce herself and the deeply personal mission driving her research.
In a shift from previous episodes, Watterson provides a deep dive into the biological signals of fatigue and its environmental factor—from team cohesion to workspace design—that either mitigate or exacerbate impacts on pharmacy technicians. This episode serves as a powerful reminder that amplifying technicians means more than just recognition; it requires giving them a seat at the table to drive the systemic changes necessary for both provider health and patient safety.
