Application process and personal information

In this short information video, we explain the tenancy application process and how personal information must be handled under the RTRA Act 2008. Watch this short video to understand: - what personal information is - how it must be collected, stored, accessed and destroyed - timeframes for keeping personal information of applicants and tenants - what can and cannot be requested from prospective tenants - the standard rental application form and submission options - limits on documents that can be requested. For more information, visit www.rta.qld.gov.au/forms-resources/rental-law-changes/application-process