Want to automatically populate the Assignment Group in ServiceNow based on Category and Subcategory — without writing a single line of code? 💡
In this video, I walk you through a step-by-step guide to achieving this using Data Lookup Rules and a custom table in ServiceNow. Perfect for admins looking to simplify workflows and enhance automation using out-of-the-box features!
✅ What you'll learn:
How to configure Category/Subcategory-driven assignment
How to use Data Lookup Rules effectively
Creating and using a custom mapping table
No scripting or complex logic required!
👉 Ideal for beginners and intermediate ServiceNow users.
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#ServiceNow #DataLookupRules #NoCodeAutomation #AssignmentGroup #ServiceNowAdmin
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Auto-Assign Groups in ServiceNow WITHOUT Scripting | Data Lookup Rules Tutorial | NatokHD