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Auto-Assign Groups in ServiceNow WITHOUT Scripting | Data Lookup Rules Tutorial

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Apr 12, 2025
19:19

Want to automatically populate the Assignment Group in ServiceNow based on Category and Subcategory — without writing a single line of code? 💡 In this video, I walk you through a step-by-step guide to achieving this using Data Lookup Rules and a custom table in ServiceNow. Perfect for admins looking to simplify workflows and enhance automation using out-of-the-box features! ✅ What you'll learn: How to configure Category/Subcategory-driven assignment How to use Data Lookup Rules effectively Creating and using a custom mapping table No scripting or complex logic required! 👉 Ideal for beginners and intermediate ServiceNow users. 👍 Like | 💬 Comment | 🔔 Subscribe for more ServiceNow tutorials! #ServiceNow #DataLookupRules #NoCodeAutomation #AssignmentGroup #ServiceNowAdmin

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Auto-Assign Groups in ServiceNow WITHOUT Scripting | Data Lookup Rules Tutorial | NatokHD