BCNurses Keys to Effective Communication

Description: The tips in this educational video are specifically for internationally educated nurses, but are also valuable for those from other professions, e.g. business. Useful for those working now in their professional capacity, e.g. in British Columbia, Canada and with the BCNU. Also useful for those preparing for an English proficiency exam. Tips and strategies include both observing and practicing communication skills in listening, responding, paraphrasing, summarizing, and non-verbal communication which is culturally appropriate in Canadian English as well as appropriate in healthcare culture. There is a link to self-access online courses at www.learningbranch.com Other links are www.bcnu.org (learning and development), and [email protected]