If you're experiencing issues with your Brinks Digital Lock, such as not locking unlocking, being unable to change/add a new code, and the keypad not responding, this video contains tips to help you fix the problem.
The first troubleshooting step is to replace the batteries. This is usually a go-to fix for keypad lock problems. If the problem persists, troubleshooting the installation or performing a factory reset should get your lock fixed. I've demonstrated how to apply all of these tips in this video.
Troubleshooting Steps:
0:08 Replace the Batteries
1:00 Check and Fix Installation Errors
3:41 Reset the Lock
Related: https://youtu.be/C1Z9nosjJiE