Build a CRM Inside Confluence! | Confluence Databases

Tired of scattered customer info and expensive CRM software? 🤔 What if we told you that a CRM is already hiding inside Confluence? The answer is Confluence Databases. They allow you to setup structured data that can be connected to other databases. For example, one Database can track your clients, while another tracks your account management team. Simply connect them with a field, and suddenly you get a single view of which AM's are working with which customers. This video will show you how to setup a simple CRM leveraging features already available in every version of Confluence Cloud. Looking for more? 💭 Learn Project Management - https://shorturl.at/zDVGB 📚 Check out my blog here - https://www.hean.tech/ 🏫 My online learning here - https://www.hean.tech/online-learning-courses 🔗 Follow me on LinkedIn - https://www.linkedin.com/in/robert-hean/ 💬 Join the Atlassian Study Community Discord for a live group chatting about Jira, Confluence and more - https://discord.gg/KEeHkNgKsW Chapters -------------------------------- 00:00 - Start 00:19 - Planning Your Confluence Database Structure 01:23 - Hands On Planning Your Database with Confluence Whiteboards 04:08 - Building The CRM Databases 08:37 - Copying Your Database Structure 09:13 - Determine Where an Entry is Used (or How Often) - Database Backlinks 10:19 - Building a CRM with Confluence Databases Wrap #crm #confluence #atlassianchampion #atlassianchampion