Chargebacks explained | emerchantpay

A chargeback describes a transaction dispute in which the cardholder reclaims the amount they paid to a merchant from their issuing bank. A customer typically requests a chargeback if they've never received their goods and services, if the merchant refused a refund, or if the transaction was fraudulent, among other reasons. 0:00 Chargeback overview 0:24 What's the difference between a refund and a chargeback? 1:02: Why do merchants need to monitor their chargebacks? 1:31: How do chargebacks work? 2:09: What are some common chargeback reasons? 2:39: When can a consumer file a chargeback after the purchase transaction? 3:09: What can you do to protect your business? 3:50 How can emerchantpay help? In our latest blog article, we dig even deeper into how chargebacks work and how to protect your business against chargebacks : https://www.emerchantpay.com/insights/chargebacks-explained/ #payments #chargebacks #fraud #ewallet #onlinepayments #creditcards ---------------- Visit our website: https://www.emerchantpay.com/ Follow us on social for content that inspires informed business decisions in payments: LinkedIn: https://www.linkedin.com/company/emerchantpay-ltd Facebook: https://www.facebook.com/emerchantpay Twitter: https://twitter.com/emerchantpay