Communication in the business world is difficult. It is usually the root cause of most major issues.
For Procurement Professionals, it is our job to convene and communicate. In an imperfect world this is a perfect recipe for frustration.
I take the perspective of procurement customers in this video and try to address identify their frustrations and explain why sourcing departments act the way they do.
#procurement #strategicsourcing #customermanagement #vendormanagement #joeylombardi
