Connect 2021: Data driven decision making

FM has become more reliant on data and technology - decisions are now expected to be based on hard data rather than gut feel or experience. Insight from Service Works FM Software Survey show most FMs are integrating their CAFM system with at least one other system to improve data accuracy and streamline services. Technology such as BIM platforms, BMS, health & safety, space management or CAD help create a single version of the truth that FMs can easily access and manage effectively. Integration allows systems to communicate with each other and securely share data, reducing work for the FM team. This panel of industry experts will outline how effective CAFM and data driven decision making can improve building performance and help generate tangible ROI for users.