Control Access for Your Knowledge Base
Access Manager for Knowledge Base plugin protects private content using WordPress or custom roles and groups. It is a permission-based system using WordPress authentication (with a password login) for users and employees. SCENARIOS I want to block all KB articles for people who are NOT logged in =================================================== - In this scenario, I want to have all my articles and categories to be private. Only WordPress users (subscribers, contributors, authors and editors) can access the content. - All logged-in WordPress users can access your knowledge base content. - Subscribers and contributors can read articles. - Authors and editors can create and write articles. - Site visitors will not see any knowledge base content (limitations apply). - Practical examples: • Internal Knowledge Base for your teams, suppliers, management, office clerks etc. • Wiki-like website for paying members. • Documentation for paying users of your software. • Members of your community and club. I want ONLY users with specific Roles to have access to my KBs, Categories and Articles ======================================================================= - In this scenario, I want to prevent public from accessing my content. In addition, I want to limit the number of my WordPress users that can access my KB content. - WordPress users that have selected WordPress Roles will have access. - WordPress Roles can be custom roles from WooCommerce and other plugins. - User can belong to one or more KB Groups. Each group will have access to selected categories and articles. - Practical examples: • WooCommerce shop that let WooCommerce staff and manager access internal articles. • Learning management software that assigns Roles to users in each learning groups. • Different departments and teams have their own KBs or Categories and Articles. I want to have a mix Public Articles and Private articles ============================================ - You can either setup a single Knowledge Base where you have both public and private articles or you can create separate public KB and private KB. - Select which categories and articles are protected and make them private. - Practical examples: • Public wiki with members-only articles. • Organization public documents with private repository of articles. • Free and paid-for articles for learners. I want to limit each team to have access to their categories and articles ========================================================== - In this scenario, company and organizations have teams/departments and each has its own knowledge base instance or section. - For example, Team A can access KB Category A, B, C while Team B can access C, D, E. - In addition, Team B could have access to selected articles in KB Category A but not the whole category. - Practical examples: • School has students, teachers, clerks and managers in separate groups with their own categories and articles. • Business separates each department such as web design, accounting, inventory, management. I want to sell access to my articles based on users subscriptions and memberships =================================================================== - You will need to setup subscription with a plugin that will allow users to register and then give the new users certain WordPress custom role e.g. "Content Subscriber". - You can map "Content Subscriber" to any KB Groups that you will create. KB Group then control which KB Categories user can view. - How to set it up: • your subscription software assigns you users XYZ role • in Access Manager you will create group AAA to have access to certain articles • in Access Manager you will map XYZ role to group AAA to KB Subscriber role (subscriber can only view articles) • in Access Manager you can then assign your editors to group AAA with KB Editor role I want to provide my users access to articles but users cannot browse or search the KB ======================================================================= - You want to provide users with a link to a specific article without displaying article links, search box, categories or other articles. - You want users to only to see the one article that's relevant, and not to be able to browse. - Using KB configuration you will hide the KB, search box, breadcrumbs, back button, the next/prev links and anything else in article. - You will create a unique slug for each article e.g. how-to-do-this-xej33jliahf0av so that users cannot guess links but can read the given article. Documentation for Access Manager is here: https://www.echoknowledgebase.com/access-manager-documentation/ Purchase Access Manager here: https://www.echoknowledgebase.com/wordpress-plugin/access-manager/ If you just need Knowledge Base without access control, get our free Knowledge Base for Documents and FAQs here: https://wordpress.org/plugins/echo-knowledge-base/ #WordPress #KnowledgeBase #restrictaccess
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