00:00 Conflicts on Projects – Reasons & Nature
02:24 Conflicts - Change in Thinking (Old vs New)
05:28 Destructive Conflicts on Projects and their Prevention
09:25 Team Charter
10:20 Conflict Resolution Techniques
17:48 Various Conflict Resolution Scenarios
27:30 Conflicts Resolution Techniques in terms of Empathy & Assertiveness
31:33 Negotiation and Influencing Skills in Conflict Resolution
Please note: At 2:06, it is most "conflicts" (not "projects") are on schedule.
