Create Chat-bot/Agent using Dataverse Tables As a Knowledge Source

The video explains on how to Create a chatbot or virtual agent using Microsoft Copilot Studio by connecting it to Dataverse tables as a knowledge source. This allows the bot to fetch, understand, and respond to user queries based on structured business data. By leveraging Dataverse, the bot can provide accurate and dynamic answers from CRM or custom business tables. It's ideal for scenarios like customer support, internal FAQs, or data-driven assistance.