Create or Update Records Based on Responses

Design and Distribute Surveys with Salesforce Feedback Management, Create or Update Records Based on Responses. Use Salesforce Surveys to follow-up with customers who contacted support via live chat. #trailhead #salesforce Salesforce Feedback Management, Get Started with Salesforce Feedback Management, Add Merge Fields Within Your Surveys, Create or Update Records Based on Responses, Create Records Based on Responses, Update Records Based on Responses, Gather Post-Chat Feedback, Embed Surveys in a Website,