Data Privacy | Overview

Leverage Data Discovery and Data Privacy to identify and mask sensitive data across supported platform capabilities such as Inbound Email, Virtual Agent, Now Assist, and Now Assist Data Kit.   Chapters: 00:00 Intro 00:24 Data Discovery benefits 00:43 Manage data patterns for inbound email data redaction 02:06 Data Privacy benefits 02:41 Configure Data Privacy for Virtual Agent 03:40 Data masking in Virtual Agent demo 03:52 Configure Data Privacy for Now Assist 04:50 Data masking in Now Assist demo   #servicenow #servicenowdemo #dataprivacy #datadiscovery   Role required: various as noted in the video   This video was recorded in the Australia release.   For more information, see:   ServiceNow product documentation: Default data patterns: https://www.servicenow.com/docs/r/platform-security/data-discovery/default-data-patterns.html Data discovery roles: https://www.servicenow.com/docs/r/platform-security/data-discovery/data-discovery-roles.html?section=data-discovery-roles Data Privacy for Virtual Agent: https://www.servicenow.com/docs/r/platform-security/data-privacy-classic/data-privacy-for-virtual-agent.html Configuring Data Privacy for Now Assist: https://www.servicenow.com/docs/r/platform-security/data-privacy-classic/configure-now-assist-data-privacy.html Activate sensitive data redaction for inbound emails plugin: https://www.servicenow.com/docs/r/platform-administration/activate-data-redaction-emails-plugin.html Sensitive data redaction: https://www.servicenow.com/docs/r/platform-administration/sensitive-data-redaction.html   ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html   ServiceNow Community: https://community.servicenow.com/community   ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455   For general information about ServiceNow, visit: http://www.servicenow.com Check these. Some of them don't match the chapter markers in the script, above.