DevCast Tutorial 16 | Predictive Engagement for Developers

Genesys Predictive Engagement allows you to capture and analyse each of your customer’s journeys on your website and beyond. We’ll dig into the predictive engagement SDK and API’s that you can use to fully understand the customer journey and use it to deliver great experiences. Subscribe to our Developer Newsletter to receive news on upcoming Genesys Cloud DevCast, events and updates: https://developer.mypurecloud.com/devcast-newsletter.html