DevDrop 16: Building a Hello World Bot using Genesys Cloud Architect

New to the world of building a voice or chatbot? By using the Genesys Cloud Architect tool you can quickly build out a variety of bot and not-bot voice, chat and email flows. However, if you are new to building flows with Architect, the process can seem overwhelming. Jim Ullyot, the architect and "dad-joke" extraordinaire, walks you through how to build your first bot flow using the Genesys Cloud Architect tool. Have something to say about this video? Come discuss with us at https://developer.mypurecloud.com/forum/