After you have joined the ServiceNow Developer Program and set up a Personal Developer Instance at https://developer.servicenow.com you can configure multi-factor authentication for any user in the system. In this short video we show the steps required to enable the plugin and configure user accounts to pair with Google Authenticator for additional login security.
core topic, main keyword, specific topic phrase, related keywords, common terms, broader category, general niche, industry tags, current year, recent developments, how-to, tutorial, tips, advice, learn, engaging content, value propositions
Multi-factor authentication (MFA) for ServiceNow adds an extra layer of security by requiring users to provide more than one form of verification before accessing their accounts. ServiceNow offers several MFA options including:1
Passkeys
Authenticator apps (e.g., Google Authenticator)
Hardware security keys (e.g., YubiKey)
Biometric authenticators (e.g., Face ID, Touch ID, Windows Hello2)
Email and SMS one-time passwords
Implementing MFA significantly reduces the risk of unauthorized access—even if a password is compromised—and ensures the highest security standards for user accounts
