Evaluations with Agentforce Testing Center #Salesforce #AI #AgentForce

Salesforce Agentforce Center is a tool to evaluate your AI agents. I talk about the importance of Evals and do a demo Evals: The Bridge to AI Success AI projects don’t fail because models are weak. They fail because evaluations are not understood or practiced. Evals are a muscle—companies must build it. Not once. Continuously. -QA teams must unlearn deterministic testing and learn LLM-as-a-Judge → probabilistic, fuzzy testing. -Product teams must learn that AI has a last mile problem. With robust evals and Human-in-the loop, AI can deliver value . -Business leaders must unlearn the myth of 100% accuracy and learn risk-based confidence. -AI is not traditional software. Evals are how you make peace with that—and win.