First round Teleperformance Live #interview

Teleperformance offers various non-voice processes for clients across industries. These processes typically involve back-office operations or digital communication channels. Non-voice roles in Teleperformance might include: 1. **Email Support**: Handling customer queries, complaints, or feedback through email communication. 2. **Chat Support**: Engaging with customers in real-time via live chat to resolve issues or provide information. 3. **Data Entry**: Inputting, updating, or managing data in systems accurately and efficiently. 4. **Content Moderation**: Reviewing and moderating user-generated content on websites or social media platforms to ensure compliance with guidelines. 5. **Technical Support**: Assisting customers with technical issues through written communication. 6. **Social Media Management**: Responding to customer inquiries and complaints on social media platforms. ### Skills Typically Required: - Strong written communication skills. - Typing speed and accuracy. - Attention to detail. - Problem-solving abilities. - Familiarity with tools like CRM systems, chat software, or data entry platforms. If you're considering a non-voice role at Teleperformance, you can check their careers page for openings in your location or industry of interest.