Explaining what is meant by troubleshooting and going through some of the main aspects of fault management. Some examples of common hardware issues are given including tools such as POST and defragmentation.
This video is primarily designed for the written Unit 1 exam (Fundamentals of IT) for the OCR Cambridge Technicals (CTEC) Level 3 Information Technology qualifications. Video #11 of LO1 (Understand computer hardware).
For the ordered playlist of videos for the CTEC IT Fundamentals of IT (Unit 1) exam, see here: https://www.youtube.com/playlist?list=PL04uZ7242_M6-I_6ZSL7nscADq_il_WUB
