How Resolve Fixes the B2B Credit Problem

🔧 Stuck on a NetSuite issue? Book a free 30-minute troubleshooting call with us → https://www.anchorgroup.tech/30minfix?utm_source=youtube&utm_content=description&utm_medium=long-form Most B2B merchants are unknowingly acting as their customers' bank — and it's draining cash flow, piling up AR work, and costing deals. In this episode, Caleb from Anchor Group sits down with Alec Berkley and Mark Regal from Resolve to break down how automated net terms financing eliminates credit risk, speeds up customer onboarding, and frees up cash without rebuilding your tech stack. 00:00 - Intro: what problem does Resolve solve? 01:18 - How Resolve fits into NetSuite and e-commerce 03:09 - Who it's built for: B2B customers on terms 04:46 - The default risk of offering net terms 05:03 - Two pain points: operations and sales 06:58 - Real-world example: trailer sales and seasonal contractors 08:40 - Seasonality and extended payment windows 09:24 - How Resolve differs from BNPL solutions like Affirm 10:50 - Why the NetSuite + BigCommerce integration matters 11:50 - What is ETL? (explained simply) 14:04 - ROI breakdown and passing fees to the buyer 16:06 - Fee structures and how merchants can offset costs 17:40 - The challenge of deposit-based workflows 19:11 - Taking phone orders and instant credit checks 21:13 - Four pieces of info for instant approval 22:45 - When to use Resolve (and when not to) 23:36 - The math problem: using data to decide who needs Resolve 25:41 - Starting with high-risk accounts and expanding 27:18 - How customer turnover changes risk profiles 28:34 - Long-term relationships, sole proprietors, and late payers 29:39 - AR labor costs and collections 31:19 - Agentic commerce: the future of B2B purchasing 33:06 - How Resolve de-risks AI-driven B2B orders 37:19 - RFQ processes and agentic automation 39:25 - The irony: it all ends up being EDI anyway 40:16 - Final thoughts and takeaways About Anchor Group: Anchor Group is a BigCommerce Certified Partner and Oracle NetSuite Alliance Partner specializing in e-commerce and ERP integrations for B2B and B2C merchants. Connect with us: Website: anchorgroup.tech 🔧 Get a FREE 30-Minute Fix for your e-commerce or ERP challenges: https://www.anchorgroup.tech/30minfix?utm_source=youtube&utm_content=description&utm_medium=long-form