How Testing Your Documents Can Improve Plain Language Compliance

In this talk, Dr. Janice (Ginny) Redish, Plain Language expert and author, shares three techniques for quick, easy ways to test documents’ usability. Click SHOW MORE for details of the event. Event Page: https://digital.gov/event/2021/04/14/how-testing-your-documents-can-improve-plain-language-compliance/ 00:00:00 Introduction 00:06:32 Setting the context 00:17:02 Demonstrating 3 techniques 01:16:46 Adding a technique for when you can't test with users 01:20:15 Q&A