In this video, we'll be reviewing the Activation process, and troubleshooting steps to take when Activation is not successful for both On-Premise and Cloud One Workload Security customers. For additional information related to the Deep Security Agent activation, please review the documents linked below.
https://help.deepsecurity.trendmicro.com/20_0/on-premise/agent-activate.html
https://help.deepsecurity.trendmicro.com/20_0/on-premise/agent-initiated-activation.html
https://cloudone.trendmicro.com/docs/workload-security/agent-activate/