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How to Create Group Exchange in Navidium Returns & Exchanges | Shopify Returns Tutorial

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Feb 3, 2026
3:05

Welcome to Navidium Returns & Exchanges, your all-in-one solution for managing customer returns and exchanges directly from your Shopify store. In this step-by-step tutorial, you’ll learn how to set up a Group Exchange from the Navidium dashboard, including Price-Based Group Exchange and standard group exchange configurations. 🔍 What you’ll learn in this video: How to access Group Exchange settings in Navidium How to enable Price-Based Group Exchange (Fixed & Percentage options) How to create and configure a Group Exchange Setting price ranges and minimum price rules Selecting products, collections, and tags Configuring exchange options and exclusions Saving and publishing multiple group exchanges Group Exchange applies across all exchange policies once enabled, giving your customers a flexible and seamless return experience. Whether you’re a Shopify store owner or eCommerce manager, this guide will help you streamline returns and boost customer satisfaction. Get the app on Shopify App Store: https://apps.shopify.com/navidium-returns-exchanges Visit our website: https://www.navidiumapp.com Our Support Mail: [email protected] 👉 Subscribe for more Shopify & Navidium tutorials 👉 Like, comment, and share if this helped you! Navidium – Returns & Exchanges

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How to Create Group Exchange in Navidium Returns & Exchanges | Shopify Returns Tutorial | NatokHD