How to Setup & Customize Email Notifications | Navidium Returns & Exchanges Tutorial

Learn how to set up and customize automated email notifications in Navidium Returns & Exchanges for your Shopify store. In this tutorial, we walk you through the Email Settings inside the Navidium Returns dashboard, including Merchant Email Verification, Merchant Domain Verification, and how to customize every return notification email template. You will also learn how to edit email content, change colors and styles, upload custom icons, and ensure customers receive clear updates throughout the entire returns process. This setup helps create a professional return experience for your customers while keeping them informed at every stage of the return journey. What you will learn in this video: How to access Email Settings in Navidium Returns Merchant Email Verification setup Merchant Domain Verification and DNS configuration Uploading store logo for email templates Customizing return email templates (Content & Style) Editing subject line, headings, and instructions Customizing RMA display and action buttons Enabling attachments in return emails Managing all automated return notifications This guide is perfect for Shopify store owners using Navidium Returns & Exchanges who want to improve customer communication during the return and exchange process.