Observe and analyze the current state process of making coffee in the office. Apply Lean Six Sigma analytical tools including waste analysis, root cause analysis, process observation, time observation, value analysis, process cycle efficiency, error proofing, Poka-Yoke, and mistake proofing. This video provides process times for each step and total lead time for the current state process.
To view a version of this process without timed steps, please visit: https://youtu.be/hgRLHUuSmDY. To view the future state version of this process, please visit: https://youtu.be/L6JDTbOraxQ and the future state process broken down into timed steps, please visit: https://youtu.be/hVzU4T6Dupg.
More information on the University of Michigan Lean Six Sigma programs can be found at https://nexus.engin.umich.edu/six-sigma-certifications.