#servicenow #servicenowdeveloper
Inbound Email Action in ServiceNow
In need to create inbound action in Flow-
1) when ever the instance receive the email it need to create change request.
The body of the mail contains server details and we need to compare the details with Excel sheet which is provided by the account team(the Excel sheet is not present in ServiceNow)
2) And my question is how can I compare the body of the mail with the Excel sheet
by using Flow. And I need to map the location as well from mail body to location field(Reference field) in the Change Request if the Server details are matched.
https://snowexpertrohit.com/child-document/requirement-sheet/
Visit: https://snowexpertrohit.com/
