Initial consumer interview: Part 2 (The mock interview and analysis)

In this second part, I use the interview strategy and questions discussed in part one, in a mock interview with my consumer/client. I then demonstrate how the results could be interpreted and used to develop my NEA. Supporting PowerPoint: https://drive.google.com/file/d/1vAkiMLEmVOkcAD_h9-2GlFgeBjoQKx5z/view?usp=sharing