Is technology a social problem or a solution for social problems?

In this video, I discuss technology and ask if technology is making us better or worse as people and as societies. I discuss William Ogburn's theory of social change, which argues that technology shapes society. Throughout the video, I use the example of AI to represent technology. Sources and further reading: Weeber, S. (2023). Technology and Social Problems. In: The Palgrave Handbook of Global Social Problems. Palgrave Macmillan Webster, F., & Erickson, M. (2004). Technology and social problems. Handbook of Social Problems: A Comparative International Perspective, 416-32. And, given the topic of this talk, of course I asked ChatGPT to suggest some benefits and problems of AI!