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IT: IT Support/Helpdesk Interview Questions

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May 23, 2020
15:08

Rate Comment Subscribe Share Thank You General Questions: 1. What interest you about this position? 2. How Flexible are your scheduling requirements? 3. Are you Security+ Certified ? (Enrolled in the CE Program?) 4. What other technical certifications do you have? How do maintain them? 5. In your most recent position, what's the one accomplishment you're most proud of? Why? 6. What Help Desk Experience do you have? 7. We put the customer first when answering phone calls, however we do have high call volume and need to manage our time, how long is too long to stay on a call? How would get them off the phone? How would you explain to them if there are multiple users waiting on you to fix something for the whole office? My Sample Resume Playlist: https://www.youtube.com/playlist?list=PLdh13bXVc6-l9-v1_NEi7R7Ec4e5ahkST My Interview Questions Playlist: https://www.youtube.com/playlist?list=PLdh13bXVc6-kKU28wHX8dfnHMpmSfty3d My Courses for New People In Tech: https://www.youtube.com/playlist?list=PLdh13bXVc6-kPJnDsiUUtzPTByYk3jmZM

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IT: IT Support/Helpdesk Interview Questions | NatokHD