When creating new workflows, it is easy to forget to set up issue resolution when a task is transitioned to status Done or Closed. Setting up task resolutions is important because many reporting gadgets and add-ons require the Resolution field to be set.
In this episode of Jira Adminstration Lab I will show you two ways of properly configuring issue resolutions in a workflow:
1) using workflow post-function
2) using transition screen
If you want to see more videos for Jira Administrators, here is a playlist:
https://www.youtube.com/playlist?list=PLfywrxr6Ftwgq_G6IlKh7Nafrob0rTA2J
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JQL Cookbook: https://jlabnotes.com/jql-cookbook
Teach yourself Jira Free: https://jlabnotes.com/teach-yourself-jira
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Blog: https://jlabnotes.com
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Jira Admin Lab#2: Workflows and resolution configuration | NatokHD