KOMPLETE KONTROL Error Message: "Could not load plug-in" (Windows)

In this video, we explain what to do if you receive the "Could not load plug-in" error when attempting to load a preset from the KOMPLETE KONTROL browser. This video is for Windows users. If you receive this error message on a Mac computer, please follow the instructions in this article: "KOMPLETE KONTROL Error Message: "Loading Issue. Could not load Plug-in." (Mac)": https://support.native-instruments.com/hc/articles/210276145 If you receive a "Missing Product" error message, please follow the steps in this video: "Relocating your Missing Content in KOMPLETE KONTROL": https://support.native-instruments.com/hc/articles/115002582289 For more tutorials and technical information please visit our Knowledge Base: http://support.native-instruments.com/hc