Mark Copeman is a conference host, speak and video presenter and producer.
Find out more about him at https://markcopeman.com
He is also the author and producer of the book and customer service video training programme, Helpdesk Habits ... https://helpdeskhabits.com
A serial entrepreneur, in April 2018, Mark sold his 50% share in the 1-click customer satisfaction SaaS tool, Customer Thermometer, after 8 years of growth. Previously, he built and sold two content marketing agencies, Twist Media in 2006 and 8:45TV in 2014.