Mastering Virtual Agent Setup: Flows, Utilities, & KnowledgeBase Revealed

Hey Everyone, Welcome to our 3rd video of of the Series. In this video, we'll take a look at the different flows, utilities, and knowledgebases that are available with a Virtual Agent installation. We'll explore how to customize each element to meet the specific needs of your organization, and we'll provide tips on how to keep your Virtual Agent up-to-date with the latest changes. If you're looking to get started with Virtual Agents, this video is for you! We'll walk you through everything you need to know about setting up a Virtual Agent installation, from flows to utilities to knowledgebases. By the end of this video, you'll have a better understanding of how Virtual Agents can help your organization run smoother! Servicenow Servicenow Virtual Agent ServiceNow VA VA developer --------------------------------------------------------------------------------------------------------------------------- -: ServiceNow Virtual Agent (CHATBOT) :- How to setup Virtual Agent (VA) in ServiceNow (Part 1) : https://youtu.be/023DUvJ4vs8 How to setup Virtual Agent Branding, Custom Greetings and Setup topics (Part 2) : https://youtu.be/sbP7YrhaCZM How to setup Virtual Agent, Creating New Topic, Topic flow, Testing topic (Part 3): https://youtu.be/melCZiOOHfc #techwithpri #servicenow #virtualagent