This operations management lecture is a discussion of productivity as it relates to operations management. Topics include, why productivity matters, the formulas used to calculate productivity, service sector productivity, major factors affecting productivity, outsourcing, and improving productivity.
My university students can access the video tutorials for operations management using the Content menu in D2L. YouTube can access the video tutorials at https://www.udemy.com/course/working-operations-management-problems/learn/lecture/870444?referralCode=32A13BE7F024980C0BE6#overview
