Timestamp:
00:00 Intro
00:28 #1: Use a descriptive title
02:33 #2: Use an appropriate greeting
04:00 #3: Use full sentences and proofread!
05:30 #4: Provide an email sign-off
06:39 #5: Add a personal signature
07:58 #6: When including attachments....
09:15 #7: While waiting for a response...
11:02 #8: Be considerate & patient!
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