This operations management lecture discusses control charts and how they are used in quality control. Topics include: types of variation, sampling, types of errors, types of variables, mean (x-bar) control charts, range control charts, p-charts, c-charts, how to build the control charts, statistical process control in services, statistical process control in policing, and patterns in control charts.
My university students can access the video tutorials for operations management using the Content menu in D2L. YouTube can access the video tutorials at https://www.udemy.com/course/working-operations-management-problems/learn/lecture/870444?referralCode=32A13BE7F024980C0BE6#overview
