Run Zammad - Opensource Helpdesk Ticketing System - In Docker

#Zammad #Helpdesk #Docker Full steps can be found at https://i12bretro.github.io/tutorials/0912.html -------------------------------------------------------------------- What is Zammad? -------------------------------------------------------------------- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. - https://github.com/zammad/zammad   -------------------------------------------------------------------- Installing Docker --------------------------------------------------------------------    01. Log into the Linux based device    02. Run the following commands in the terminal          # install prerequisites          sudo apt install apt-transport-https ca-certificates git curl software-properties-common gnupg-agent -y          # add docker gpg key          curl -fsSL https://download.docker.com/linux/$(awk -F'=' '/^ID=/{ print $NF }' /etc/os-release)/gpg | sudo apt-key add -          # add docker software repository          sudo add-apt-repository "deb [arch=$(dpkg --print-architecture)] https://download.docker.com/linux/$(awk -F'=' '/^ID=/{ print $NF }' /etc/os-release) $(lsb_release -cs) stable"          # install docker          sudo apt install docker-ce docker-compose containerd.io -y          # enable and start docker service          sudo systemctl enable docker && sudo systemctl start docker          # add the current user to the docker group          sudo usermod -aG docker $USER          # reauthenticate for the new group membership to take effect          su - $USER   -------------------------------------------------------------------- Running Zammad --------------------------------------------------------------------    01. Continue with the following commands in a terminal window          # create working directory          mkdir ~/docker/zammad -p          # clone source code from github          git clone https://github.com/zammad/zammad-docker-compose.git ~/docker/zammad          # change directory          cd ~/docker/zammad          # create .env          cp .env.dist .env          # edit .env          nano .env    02. Uncomment the following lines be removing the # and edit the values in the .env file          POSTGRES_PASS=Zamm4d!          POSTGRES_USER=zammad_rw    03. Press CTRL+O, Enter, CTRL+X to write the changes and exit    04. Continue with the following commands in the terminal          # run the container stack          docker-compose --file docker-compose.yml up -d    05. Open a web browser and navigate to http://DNSorIP:8080    06. Click the Set up a new system button    07. Enter a first name, last name, email address and password ≫ Click Create    08. Complete the Organization details form ≫ Click Next    09. Click Skip on the Email Notification screen    10. Click Skip on the Connect Channels screen    11. Welcome to Zammad   Documentation:  https://docs.zammad.org/en/latest/install/docker-compose.html   ### Connect with me and others ### ★ Discord: https://discord.com/invite/EzenvmSHW8 ★ Reddit: https://reddit.com/r/i12bretro ★ Twitter: https://twitter.com/i12bretro