00:00 Waffle
00:31 Quiz time
03:22 Topic - Overview
06:37 System software - Overview
10:12 The operating system - how it fits into the bigger picture
12:33 User Interface
17:00 User Interface - pros and cons
19:31 Memory Management
20:41 Peripheral Management
21:26 User Management
22:09 File Management
24:03 Utility Software - Overview
25:04 Utility programs
25:24 Defragmentation
40:48 Compression software
43:38 Encryption software
45:00 Quiz time
