Chris Sekar, Senior Salesforce Administrator, does an intro to Agentforce, and then a hands-on walkthrough of 3 different use cases.
00:01 Introduction
04:30 Scenario 1: Drafting a Sales Pitch Email with Einstein AI
06:41 Scenario 2: Creating an Account Summary
08:15 Scenario 3: Using an Agent to fetch Case Details
11:55 Next Steps
