Set up IVR with AWS Amazon Connect & UiPath: Step-by-Step Tutorial
Live webinar on how to set up Interactive Voice Response (IVR) with Amazon Connect and UiPath. 0:00 What is IVR? 5:59 Amazon Connect Powered by UiPath 7:57 IVR Use Case Demo 11:58 AWS for IVR - What are all the components? 16:37 AWS Amazon Connect Contact Flow 17:36 Amazon Lex Chatbot 19:42 Setting up Lambda Functions 🍺 If you've learned something new from this video, buy me a coffee to support this channel =) https://bmc.link/jennyman =============================================================================== 📝 Check out my blog on this topic: The Power of Automation in a Post-Pandemic Contact Center: https://www.uipath.com/blog/industry-solutions/contact-center-automation UiPath Marketplace component to download to leverage Amazon Connect + UiPath integration: https://marketplace.uipath.com/listings/connecting-uipath-automation-to-amazon-connect The UiPath Enterprise Platform connects Amazon Connect to any system, including those not previously accessible via Amazon Connect. Step-by-step tutorial guide available upon request. #UiPath #RPA #AWS #IVR #uipathdeveloper #uipathtraining #uipathtutorial
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