Join us for a talk delivered in October 2020 on Successful Remote User Research presented by Amy Deschenes, Head of UX & Digital Accessibility, UX & Discovery, Harvard Library.
In this session we’ll talk about the basics of task-based usability testing and best practices for conducting user research remotely.
Learn how we’ve adapted lab techniques and adopted new tools to
Adapt usability testing for a remote environment
Moderate a faculty focus group via Zoom
Collaborate on UX data analysis remotely
Hear about experiences preparing for, moderating, and analyzing data from three recent library UX research projects: student interviews, faculty focus groups, and seat booking prototype testing. We’ll share lessons learned, tools, and techniques for successful remote user research.
