In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting.
This episode covers:
What is CSDM?
A new way of operating
Implementing CSDM
Getting started
For more information, see:
Product documentation: https://www.servicenow.com/docs/bundle/tokyo-servicenow-platform/page/product/csdm-implementation/concept/csdm-basics.html
Community article: 20 Steps to Align to CSDM: https://www.servicenow.com/community/common-service-data-model/20-steps-to-align-to-csdm/ta-p/2308664
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TechBytes podcast | Bringing your data together with CSDM | NatokHD