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The Bar is So Low - The Realities of Memorable Service Alex Cabañas TEDxWilmingtonSalon

The Bar is So Low - The Realities of Memorable Service Alex Cabañas TEDxWilmingtonSalonThe Bar is So Low - The Realities of Memorable Service Alex Cabañas TEDxWilmingtonSalon

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Title :The Bar is So Low - The Realities of Memorable Service Alex Cabañas TEDxWilmingtonSalon
Duration : 18 minutes, 54 seconds
Uploader : TEDx Talks
Added On: : 06 July, 2017
Views : 139.2K times
Likes : 0
Source : YouTube

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In the hospitality industry, the service bar is too low. One thing we can do about it is to serve guests proactively. Manage the little things the guest has no time for. Take care of the bathroom. Have them say “My Pleasure” not “No Problem.” We c

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