This video explains how a little bit about the basics of computer-based telephone systems, and how speech applications fit into those systems. We'll give you an overview of how incoming calls (either from the traditional telephone system or via voice over IP) get handled by software telephony platforms and how speech recognition and text-to-speech engines are integrated with the applications those platforms run. To see a higher resolution version of this video and other related videos, go to http://www.lumenvox.com/support/videos/newtospeech/vid03_summary.aspx.