Timestamps
0:03 Arrange these troubleshooting steps in the correct order of priority
0:40 Which of the following are good questions to ask when interviewing the computer's user?
0:50 Which of the following are good places to store documented information after solving a computer problem?
1:23 Which class of fire extinguisher is designed for use on an electric fire?
2:44 Why is the hard drive a reasonable candidate for causing a load whining sound?
3:50 Why was it important to use a hard drive from a second computer to perform this test?
