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1. Where did the provider use plain language?
2. How does the provider ascertain patient understanding? What teach back questions does he ask?
3. How does the doctor explain how to take the medicine he’s going to give the patient?
4. How does the provider end the discussion?
5. What was the tone of the interaction?
6. What could the provider have done differently?
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Using Teach Back Method: Expedited Partner Therapy | NatokHD