Webinar: Incident Categorisation and Prioritisation

Name: Webinar: Incident Categorisation and Prioritisation
Uploaded: Sep 18, 2015
Duration: 3016 s
Description: Watch the recording of this SDI webinar, with Ollie O'Donoghue and Tony Ranson all about the dos and don'ts of categorising and prioritising incidents. Sponsored by TechExcel.

Service Desk Institute1.83K subscribers

1.4K views

Sep 18, 2015

50:16

Watch the recording of this SDI webinar, with Ollie O'Donoghue and Tony Ranson all about the dos and don'ts of categorising and prioritising incidents. Sponsored by TechExcel.

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